Actions

Support

From SpinozaWiki

Revision as of 14:59, 14 March 2023 by Zwaag (talk | contribs)

We have started two initiatives to provide more personalised support for Spinoza users, for example with regard to sequence parameters, sequence development, experimental setup and such.


First, we have created a dedicated email for support questions; </[email protected]>. We will monitor this inbox that is shared between staff members to make sure that:

  1. the right staff member addresses the questions, and
  2. that the question gets addressed in a timely fashion.


Second, we have reserved a weekly timeslot where all staff members are available for consultation.